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The main principles of Care at Oswald House 

are

dignity, privacy, choice, safety, realising potential, equality and diversity.

 

Dignity

Your right to:

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be treated with dignity and respect at all times; and

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enjoy a full range of social relationships.

Privacy

Your right to:

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have your privacy and property respected; and

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be free from unnecessary intrusion.

Choice

Your right to:

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make informed choices, while recognising the rights of other people to do the same; and

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know about the range of choices.

Safety

Your right to:

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feel safe and secure in all aspects of life, including health and well-being;

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enjoy safety but not be over-protected; and

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be free from exploitation and abuse.

Realising potential

Your right to have the opportunity to:

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achieve all you can;

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make full use of the resources that are available to you; and

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make the most of your life.

Equality and diversity

Your right to:

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live an independent life, rich in purpose, meaning and personal fulfilment;

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be valued for your ethnic background, language, culture, and faith;

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be treated equally and to live in an environment which is free from bullying, harassment and discrimination;

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be able to complain effectively without fear of victimisation.

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